From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive.
Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
From a small family business to a multi-billion dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive.
Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
This position is responsible for coordinating all activities for account assigned regarding price, product quality, service, new product introductions, and communications. Will work through regional personnel in an effort to increase and/or maintain Sonoco's share/profit position with these assigned accounts and in an effort to increase Sonoco's exposure on a national basis.
What you'll be doing:
Works with quality to review customer complaints and works with plant and/or regional personnel to insure that all concerns are resolved expediently and to the complete satisfaction of the account involved.
Communicates regularly with other divisions within Sonoco so as to stay abreast of their involvement with respect to common accounts
Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties.
Complies with all company policies.
Works with internal teams to ensure AR/DSO is managed and kept within the terms of the customer agreement.
Is responsible for identifying cost savings projects that drive value for the customer and Sonoco.
Coordinates quarterly reviews with accounts to review: YoY and YTD sales data, quality, delivery, projects, brainstorming of value generating ideas occurs. These reviews will include other division personnel as appropriate.
Is responsible for representing both the customers and Sonoco. Successful candidate can do both effectively by seeing the big picture.
Responsible for owning and managing all facets of relationship with account. This includes expanding relationships into C-Suites as well as having regular contacts with various functions within the account. (depth and breadth).
Responsible for attending appropriate trade shows and becoming Sonoco's 'expert' in the targeted markets served.
Develops and presents strategic plan for account 1/3/5 year models. Works with sales leadership in strategic planning.
Represents the voice of the customer within Sonoco.
Demonstrates knowledge and understanding of Sonoco including businesses, organizational structure, value drivers, products and services, and competitive market position.
Leads the process of developing a clear and winnable strategy to deliver the vision of what the customer-supplier relationship can be.
Demonstrates your organizations value to the customer in terms of the customer's financial strategies and measures. Is able to quantify the value of our solution in terms of the customers financial strategy and ROI.
Displays honesty and integrity, and honors company, customer and personal commitments.
Builds a team vision and identity for multifunctional collaboration and management of a strategic customer.
Demonstrates consistent, methodical work habits to drive and complete the account management process, within time and resource constraints.
We'd love to hear from you if:
Compensation:
The annual base salary range for this role is from $134,250 to $161,100
An annual bonus is awarded to eligible employees upon attaining various business and individual goals as defined by the Company and the department leader. This annual bonus is discretionary, and the Company has sole discretion to determine the amount of the award.
At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.
Benefits
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.