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Essential/Primary Job Duties:
* Serve as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, document requirements and resolve complex system problems
* Coordinate and support new and existing applications
* Research, identify and develop solutions to problems
* Involved in the planning, testing, implementation and documentation of system enhancements and conversions
* Identify system enhancements, document business needs and determine impact to current system processing
* Work with programmers and business partners to ensure accuracy of enhancements
* Facilitate meetings with business partners to extract information, ideas and thoughts; ensure all involved reach a cohesive decision
* Communicate upcoming changes to business partners and assist with training efforts
* Anticipate customer needs and proactively develop solutions to meet them
* Act as team leader for projects
* Plan and work flexibly to a deadline
* Other duties as assigned
Position level will be dependent upon internal and external experience
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FCBI is an equal opportunity employer.
Requirements
* 3 years FCBI experience or 3 years business analysis experience
* At least 18 years of age
* Bachelors Degree preferred
* Knowledge of business concepts and requirements
* Experience facilitating meetings and gathering information
* Proficient in Microsoft Office
* Excellent communication, interpersonal and presentation skills across all organizational levels are required
* Strong analytical skills and high attention to detail to ensure that business requirements are fulfilled
* Ability to quickly understand and analyze the business, applications and technical functions of the organization
* Demonstrated ability to succeed in a complex and dynamic work environment
* Ability to meet deadlines, handle confidential data, and remain calm when dealing with difficult situations
* Ability to work independently and provide updates to management
* Ability to work under pressure and maintain focus
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
Location
FCS Building
Position Type
Full Time
EOE Minority/Female/Individuals with Disabilities/Protected Veterans